About Us

About Us
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Who We Are

Better Business Telecommunications & Technology LLC (BB Telco) was founded because we believe the traditional direct sales model in telecommunications, Internet & technology leaves something to be desired. Business owners and administrators are often unaware of the numerous options available to them. This lack of knowledge often results in confusion in the process of selecting the best telecommunications, Internet, technology or cloud solutions for their business. We simplify this process by performing a quick needs assessment to determine the service that best fits our customer’s unique needs.
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Craig Bullock

President

Craig Bullock started working in telecommunications in 2002. Over the years he sold products such as cost savings long distance packages, DSL, POTS Lines, telephone systems, Integrated T-1s, PRIs, Fiber Internet, hospitality television service, cable Internet, and hosted PBX. After many years in the corporate world he realized that he was being heavily incentivized to force his clients into solutions that were not always the best fit.

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After over a decade in the industry he was able to create valuable partnerships with many of the most innovative companies in telecom, Internet and technology. In 2015 he left the corporate world to start a business with the aim of helping all of his clients choose products that make the most sense. Craig has an insatiable thirst for knowledge and is constantly learning about new products to further expand BB Telco’s portfolio so he can fully meet the changing needs of his customers.

Craig holds Bachelors degrees in Marketing & Quantitative Analysis and Business Information Systems from Mississippi State University.

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Natalie Vollmer

Director – Telecom Division

An Illinois native, Natalie Vollmer recently relocated to Cherokee County North Carolina with her husband. Natalie previously worked at Comcast for 10 years as a project manager handling business accounts, with two of those years as supervisor for the Chicago Enterprise sales support team. Natalie decided after decades of working for carriers (MCI, Verizon Business and Comcast) to become a valuable member of the BB Telco team.

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Chris Vollmer

Service Assurance – Telecom Division

An Illinois native, Christopher Vollmer recently located to Cherokee Count North Carolina with his wife Natalie Vollmer. Chris previously worked for AT&T and Comcast for a combined 30 years in the engineering departments for both companies. Chris focused on the deployment of telecommunications technologies. He has real world experience in network planning for head end operations to support voice, video and data.

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Monette Garcia

Senior Account Executive

Monette began her telecommunication career at Southwestern Bell as a Senior Account Manager where she was consistently one of the top representatives in her region. In 2006 she was surplused by AT&T. She took a position with Home Health Marketing for 3 years and also started her own adult daycare business at the same time. In 2009 she decided to re-join the telecommunications and took a position with AT&T Senior Account Manager.

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Once again she was consistently one of the top representatives in her region. In 2016 she decided to go into freelance sales / consulting and finally joined the BB Telco team in July 2018. Monette is highly motivated to show our customers the solutions that best fit their business needs.

Monette holds a Bachelors degree in Business Administration from Our Lady of the Lake University in San Antonio.

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