About US

Better Business Telecommunications & Technology LLC (BB Telco) was founded because we believe the traditional direct sales model in telecommunications, Internet & technology is flawed. Business owners and administrators are often unaware of the numerous options available to them. This lack of knowledge often results in confusion in the process of selecting the best telecommunications, Internet or technology solution for their business. We simplify this process by performing a quick needs assessment to determine the service that best fits our customer's unique needs.

Craig Bullock - President

Craig Bullock started working in telecommunications in 2002. Over the years he sold products such as cost savings long distance packages, DSL, POTS Lines, telephone systems, Integrated T-1s, PRIs, Fiber Internet, hospitality television service, cable Internet, and hosted PBX. After many years in the corporate world he realized that he was being heavily incentivized to force his clients into solutions that were not always the best fit. After over a decade in the industry he was able to create valuable partnerships with many of the most innovative companies in telecom, Internet and technology. In 2015 he left the corporate world to start a business with the aim of helping all of his clients choose products that make the most sense. Craig has an insatiable thirst for knowledge and is constantly learning about new products to further expand BB Telco's portfolio so he can fully meet the changing needs of his customers.

Craig holds Bachelors degrees in Marketing & Quantitative Analysis and Business Information Systems from Mississippi State University.

Natalie Vollmer - Director - Telecom Division

An Illinois native, Natalie Vollmer recently relocated to Cherokee County North Carolina with her husband. Natalie previously worked at Comcast for 10 years as a project manager handling business accounts, with two of those years as supervisor for the Chicago Enterprise sales support team. Natalie decided after decades of working for carriers (MCI, Verizon Business and Comcast) to become a valuable member of the BB Telco team.

Brett Baker - Director - Hospitality Division

Brett Baker is a telecommunications & Internet and hospitality Free to Guest professional who joined BB Telco full time in October 2015. In the years prior, he worked in sales for ITC Deltacom / Earthlink, Cavalier Telephone and Verizon Wireless. Today he manages implementation of many of the services BB Telco sells. Brett is dedicated to making sure that BB Telco's customer's installations are performed in most the efficient way possible.

Brett holds Bachelors degrees in Business Administration Marketing and Political Science from Mississippi State University.

Erica Washington - Account Executive

Erica Washington is an Telecom, Internet and IT Consultant with nearly a decade of successful experience advising enterprise clients on telecom management decisions. Erica recently joined the BB Telco team in April 2019. She started her telecommunications career in June 2012 and worked there until September 2014. During this time she received extensive training on telecom products and consultative selling strategies. In April 2015 she joined Birch Communications (now Fusion) in a sales role and decided to leave to become a freelancer in September 2014. She now specializes in growing and retaining relationships with enterprise clients, consulting with IT Directors, and creating custom solutions that result in a more efficient internal and wide area networks. Erica attributes her success to her strong commitment to customer service and keeping the customer first.

Erica holds Bachelors degrees in Business Administration and Marketing from Alabama State University.

Monette Garcia - Senior Account Executive

Monette began her telecommunication career at Southwestern Bell as a Senior Account Manager where she was consistently one of the top representatives in her region. In 2006 she was surplused by AT&T. She took a position with Home Health Marketing for 3 years and also started her own adult daycare business at the same time. In 2009 she decided to re-join the telecommunications and took a position with AT&T Senior Account Manager. Once again she was consistently one of the top representatives in her region. In 2016 she decided to go into freelance sales / consulting and finally joined the BB Telco team in July 2018. Monette is highly motivated to show our customers the solutions that best fit their business needs.

Monette holds a Bachelors degree in Business Administration from Our Lady of the Lake University in San Antonio.

Joey Moreno - Senior Account Executive

Joey began his telecommunications career at AT&T in 2004 as a Sales Manager in the wireless division.  He moved to the business to business channel in 2011 and sold a very wide range of AT&T business products and services including fiber, MPLS, voice services and wireless through 2017. Joey joined the BB Telco team in July of 2018 and has consistently been a top performer on our team.  Joey has a strong desire to help his clients choose from Internet and telecommunications products that best fit the needs of his clients.

Joey holds a Bachelors degree in Recreation & Leisure Services from Texas Tech University

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